Tesco Bank Travel Insurance Review

The experts say:

What Tesco Bank customers are saying right now:

The Good

• 🙂 Positive customer service experience from the person handling their enquiry.
• 😃 Quickest and easiest way to get policy details is by email.
• 🤩 Thousands of people out of work, Tesco can employ more tele-handlers.
• 😊 Option to speak to a member of the customer service team after running the automated message through twice without pressing any buttons.
• 🙂 Waived existing charges due to exceptional circumstances.

The Bad

• 😡 Poor customer service, long wait times and lack of communication.
• 😤 Unclear policies and a lack of transparency with pricing.
• 🤮 Racketeering tactics used to increase policy costs.

Tesco Bank customer reviews summary

Tesco Bank travel insurance has been met with mixed reviews from customers. While some appreciate the competitive rates and convenient features, others have had difficulty navigating the application process or been frustrated by long wait times on the phone. On the plus side, Tesco Bank offers an easy way to cancel auto-renewal and provides additional discounts when using a Clubcard. However, their communication after purchase may leave something to be desired. Overall, Tesco Bank travel insurance is worth considering for its competitive rates and convenience, but it may not be the best option if you're looking for great customer service. Score: 6/10