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Staysure Travel Insurance Review

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Everything you need to know before you buy travel insurance from Staysure!

The experts say:

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If you're looking for travel insurance with cover for medical conditions, Staysure could be the way to go. In a review by Which?, Staysure's Comprehensive policy scored 71%, ranking it 40th out of 71 providers. This top-tier policy includes "superior" Covid cover and unlimited medical expenses cover. Plus, Staysure offers baggage cover up to £2,500, cancellation cover up to £5,000, and an excess payble on medical claims of just £65. With all this and a Fairer Finance rating of 4 stars, you can feel confident that your ravels are protected with Staysure. But do Staysure's customers think it's a good insurance company? Read on to find out.

What Staysure customers are saying right now:

The Good

  • 👍 Very competitive rates for customers with pre existing medical conditions.
  • 🙂 Friendly and knowledgeable customer service agents.
  • 👌 Easy to navigate online website.
  • 😎 Helpful and patient when dealing with queries and concerns.
  • 💰 Value for money.

The Bad

  • 😠Waiting on hold for long times
  • 😠Difficulties with password receipts
  • 😠No explanation provided for failed payment attempts
Read more customer reviews of Staysure

Staysure customer reviews summary

Staysure travel insurance has been consistently praised for its competitive prices and friendly customer service. Though some customers were frustrated with the long wait times to get an answer over the phone, those who did manage to get through were pleasantly surprised by the helpfulness of the agents. With a good range of policies available, Staysure is a great choice for anyone looking for reliable travel insurance. Overall, Staysure travel insurance receives a score of 8/10!

Is Staysure one of this year's Top 10 travel insurance companies?

Frequently Asked Questions about Staysure

Who are Staysure underwritten by?

Staysure travel insurance is underwritten by Great Lakes Insurance SE, part of the German insurance giant Munich Re. Add-ons to Staysure travel insurance and other Staysure policies are underwritten by a range of insurers including Zenith Insurance (optional gadget travel insurance), Inter Partner Insurance (car hire excess waiver), and Euroins AD (optional terrorism cancellation cover).

Who owns Staysure insurance?

Staysure is a trading name of the Gibraltar-based insurance business TICORP Limited.

Are Staysure and Avanti the same company?

Yes, both Staysure and Avanti are part of Staysure Group. Staysure Group acquired Avanti in August 2017. It also owns Rock Insurance, the comparison site PayingTooMuch, and Petsure pet insurance.

Who handles Staysure claims?

Staysure policies are administered by a business called Howserv Limited. Based in Northampton, Howserv also administers insurance policies for Petsure and Wapp Travel Insurance.

What is Staysure Cruise Plus cover?

Cruise Plus Cover is a type of travel insurance designed specifically to provide cover for events that may occur during a cruise. When purchasing travel insurance for a cruise, it is essential to consider the potential risks and ensure that the policy covers all necessary areas. Standard travel insurance policies may not offer sufficient coverage for events specific to cruise travel.

Cruise Plus Cover can be added to Staysure's Comprehensive policy to provide cover for various scenarios, including missed port departures, itinerary changes, cabin confinement, unused excursions, and cruise interruption. Some cruise operators may require a policy that offers at least £2 million in medical and repatriation coverage. This cover offers unlimited emergency medical and repatriation expenses, which meets the requirements of these operators.