starttravel.co.uk Travel Insurance Review

The experts say:

What starttravel.co.uk customers are saying right now:

The Good

• 😃 Offers competitive pricing for annual travel insurance
• 😁 Professional customer service staff
• 😊 Easy to purchase a policy online
• 🤩 Claims process is quick and efficient
• 😀 Satisfied customers with no issues claiming refunds

The Bad

• 🤬 Poor customer service, often with long waiting times and no response when trying to contact.
• 😡 Unfair excess fees, with the amount seemingly depending on the amount being claimed for.
• ❌ Awful claims process, often with no communication or response from the company.

starttravel.co.uk customer reviews summary

Starttravel.co.uk travel insurance has been given a score of 2 out of 10, reflecting its poor customer service and lack of communication with customers. Complaints range from long wait times on the phone to delays in processing claims, and even an unacceptable excess fee for a medical claim. It appears that this company is not meeting the expectations of its customers, leaving them feeling frustrated and disappointed.