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Puffin Insurance Travel Insurance Review

This article was last updated:

Everything you need to know before you buy travel insurance from Puffin Insurance!

The experts say:

If you're looking for a comprehensive travel insurance policy, Puffin Insurance's Platinum plan is the one for you! With an impressive score of 75%, it ranks 19th out of 71 providers reviewed by Which?. This policy is sure to provide peace of mind while you explore the world: not only does it offer superior Covid cover and medical expenses cover of up to £10,000,000, but it also includes airline failure protection as standard. Plus, you'll be protected with baggage cover of up to £2,500 and cancellation cover of up to £5,000. All this comes with a reasonable excess payble on medical claims of just £50 - making it even better value for money! And with a Fairer Finance rating of 4-stars, you know you're in good hands when travelling with Puffin Insurance. But what's Puffin's customer service like? Read on to find out.

What Puffin Insurance customers are saying right now:

The Good

  • 🤩Easy online access and no complicated form filling
  • 🤩Received a great price and cover for insurance
  • 🤩Quickly dealt with errors in policy purchases
  • 🤩Reissued documents in correct name the next day
  • 👍Customer service was helpful and efficient

The Bad

  • 😕Long wait times to reach customer service
  • 😠Difficulties in completing forms/transactions online
  • 😭Inability to speak with an agent directly
Read more customer reviews of Puffin Insurance

Puffin Insurance customer reviews summary

Puffin Insurance travel insurance is an excellent option for those looking for quality cover at a great price. Customers have had great experiences, from easy online access and straightforward form filling, to superb customer service when they needed last minute changes. Many have found Puffin to be the best value on comparison websites with comprehensive coverage, and have been impressed with the helpfulness and efficiency of staff. Overall, Puffin Insurance travel insurance is a great choice and earns a score of 9/10.

Is Puffin Insurance one of this year's Top 10 travel insurance companies?