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On The Beach Travel Insurance Review

This article was last updated:

Everything you need to know before you buy travel insurance from On The Beach!

The experts say:

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On The Beach's Gold Cover travel insurance is a great choice for those who want to feel secure when they travel. With an impressive Policy score by Which? of 58%, it ranks highly among all 71 providers, and has a Covid Cover rating of Superior. The coverage for medical expenses is top-notch at £10,000,000, making sure that you can get the care you need if something goes wrong during your trip. Unfortunately, airline failure is not covered, but baggage cover is up to £1,500 and cancellation cover is up to £2,000 - which should be enough for most trips! The excess payable on medical claims is not known, and Fairer Finance have not yet rated this policy. All in all, On The Beach's Gold Cover travel insurance looks like a safe bet for your next holiday!

What On The Beach customers are saying right now:

The Good

  • ⭐️ Courteous and polite customer service
  • 😊 Easy and quick to pay
  • 🤩 Comparatively cheaper prices
  • 🙌 Quick and helpful responses from staff
  • 👍 Genuinely pleased customers

The Bad

  • 🤬Terrible and inhumane customer service
  • 🤯Prices changing after booking
  • 😡Joke of a company not replying for long periods of time and taking money without authorization
Read more customer reviews of On The Beach

On The Beach customer reviews summary

On the Beach travel insurance has been likened to chewing on tin foil with a mouth full of tooth fillings, as customers have encountered terrible customer service, inhumane treatment and unexpected price hikes. With long waits for responses, mysterious additional charges and no refunds for hotels not stayed in, it is unsurprising that customers are beginning to look elsewhere for their holiday needs. On The Beach travel insurance scores a 2/10.

Is On The Beach one of this year's Top 10 travel insurance companies?