MRL Travel Insurance Review

The experts say:

What MRL customers are saying right now:

The Good

• ️⃣Good insurance option with competitive price
• ️⃣Gave an element of refund, which they were not obliged to do
• ️⃣Came through with the cover we needed and at very acceptable price
• ️⃣Quick and efficient quote
• ️⃣Wouldn't hesitate to recommend them

The Bad

• ⚠️ Terrible customer service - long wait times and no response to emails or phone calls.
• 😔 Policies are cheap and dishonest, with a low chance of a successful claim.
• 🤬 Poor communication and no assistance in case of an emergency.

MRL customer reviews summary

MRL travel insurance has been subject to a wide range of reviews, from frustrated customers unable to communicate with them or get the cover they needed, to those who were pleasantly surprised by their competitive prices and customer service. Unfortunately, the overall consensus is that their policies are unreliable and their customer service is inadequate. With the chance of claims being paid out being minimal and poor customer service, it's best to avoid MRL travel insurance. Score: 3/10