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Holiday Extras Travel Insurance Review

This article was last updated:

Everything you need to know before you buy travel insurance from Holiday Extras!

The experts say:

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Often recommended by travel agents, the Holiday Extras Gold travel insurance policy offers superior Covid cover, an impressive Which? Policy Score of 71%, and is rated 4 stars by Fairer Finance. The Globe Travel Awards is arguably Holiday Extras' biggest fan, having voted them "best insurance provider" 14 years running. The plan covers up to £15,000,000 in medical expenses, with a generous £2,000 for baggage cover and £5,000 for cancellation costs. Plus there's no excess payable on medical claims. The company also offers specific policies for people planning cruise holidays – often in partnership with leading cruise lines.

What Holiday Extras customers are saying right now:

The Good

  • 👍 Great assistance from customer service representatives who are patient and cheery.
  • 😇 Ease of solving problems with help from customer service.
  • 😌 No fees charged for cancelling original bookings.
  • ☀️ Clear and concise questions and answers given by customer service.
  • 😁 Professional and helpful customer service provided by company.

The Bad

  • 😡 Payment issues due to no availability
  • 😤 Dysfunctional customer service system
  • 😡 Extremely poor service and scammers taking your money without warning
Read more customer reviews of Holiday Extras

Holiday Extras customer reviews summary

Holiday Extras travel insurance is a hit and miss experience for many customers. From payment issues due to no availability to dysfunctional customer service systems and extremely poor service, customers have had their fair share of frustrations when dealing with this company. On the other hand, there are some shining stars in their customer service team who provide excellent assistance and go above and beyond to help customers out. Overall, Holiday Extras travel insurance gets a 6/10 for its mixed bag of experiences.

Is Holiday Extras one of this year's Top 10 travel insurance companies?