Hays Travel Travel Insurance Review

The experts say:

What Hays Travel customers are saying right now:

The Good

• 👍Excellent customer service - lovely and helpful staff
• 🙂 Ability to suggest great holiday destinations
• 👌 Homeworkers are able to get great discounts on direct Jet2 prices
• 😎 Fast and efficient in sorting out issues when holidays are cancelled
• ⚡️FB Messenger makes booking holidays quick and easy

The Bad

• 🤬 Terrible customer service, with no apologies or understanding given.
• 😡 Rude staff and poor attitude towards customers.
• 🤯 Overcharging for foreign currency, giving the worst rate possible.

Hays Travel customer reviews summary

Hays Travel travel insurance is a great way to ensure your holiday plans are secure, with a range of helpful and knowledgeable staff on hand who can provide you with tailored advice. Customers have commented positively on their experiences with Hays, from the kind and helpful staff to the discounts and competitive prices. However, customers have also reported issues such as long wait times for refunds and poor customer service in some cases. Overall, Hays Travel travel insurance offers a reliable service that is worth considering for all your holiday needs. Score: 8/10