Flexicover Travel Insurance Review

The experts say:

What Flexicover customers are saying right now:

The Good

• ✅ Easy to contact and get quotes
• 😃 Efficient claims process
• 💰 Competitive premiums
• 🤝 Very helpful and friendly staff
• 📞 Responsive customer service

The Bad

• 🤬 Flexicover were unwilling to pay for a delay that only lasted two hours, even though it resulted in the customer having to stay overnight in an airport hotel.
• 😡 The website failed to allow the customer to move on to the 'Select Policy' section and it was unable to retrieve the quote when entered.
• 💩 Customer service made a big mistake on the policy and refused to apologise when asked for an extra fee to correct it.

Flexicover customer reviews summary

Flexicover travel insurance is a reliable and cost-efficient provider for all your holiday needs. Customers have found their staff helpful, friendly and knowledgeable, and the online application process easy. They are also efficient in dealing with any claims that arise. However, there have been some issues with the website not functioning properly and a lack of understanding when it comes to delays on flights. Overall, Flexicover come highly recommended - 8/10!