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Explorer Travel Insurance Review

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Everything you need to know before you buy travel insurance from Explorer!

The experts say:

Explorer Travel Insurance's Platinum policy has recently been ranked by Which? in 66th out of 71 travel insurance providers, with a modest policy score of 59%. This is partly down to its limited Covid Cover (rated 'low'). On the other hand, Explorer offers comprehensive medical expenses cover of up to £10,000,000, and includes airline failure protection as standard. Furthermore, you can enjoy baggage cover of up to £2,000 and cancellation cover of up to £5,000. Even better, the excess payable on medical claims is just £75 - and with a Fairer Finance Rating of 4 stars, it's clear that Explorer Travel Insurance is a solid choice for those who are less concerned about Covid-related risks.

What Explorer customers are saying right now:

The Good

  • 🔹Good value for money
  • 🔹Easy to purchase a policy
  • 🔹Flexible in allowing customers to change their dates by up to a year at no extra cost
  • 🔹Responsive customer service
  • 🔹Quick processing of refunds

The Bad

  • 🤬Explorer is a terrible company that takes your money but refuses to pay out on claims.
  • 😡They are inflexible when it comes to changing dates or refunding policies.
  • 🤯Their customer service is non-existent and they make it difficult to contact them.
Read more customer reviews of Explorer

Explorer customer reviews summary

Explorer travel insurance has been receiving a litany of negative reviews from customers on Trustpilot, with many citing their inflexibility and reluctance to honour claims. Customers have experienced a lack of response to requests for help during difficult times, as well as a refusal to accept valid claims. Even when customers have had to cancel their trips due to circumstantial changes, Explorer has been unwilling to provide the necessary assistance. However, it is important to note that this is based on a small sample of reviews, and that Explorer has not "claimed" its Trustpilot profile. This means it is possible that unhappy customers are using the platform to make their voices heard, while feedback is not being collected from those who have had a more positive experience of the company. WIth this mind, Explorer travel insurance receives a score of 4 out of 10.

Is Explorer one of this year's Top 10 travel insurance companies?

Deep-dive on Explorer Travel Insurance Platinum

Are you planning an adventurous getaway or a peaceful escape? No matter the destination, it's crucial to have the right travel insurance in place. Today, we're excited to delve into Explorer Travel Insurance's Platinum policy. With its comprehensive coverage, this travel insurance plan has a lot to offer. Let's dive deep into the details and discover how it can safeguard your travel experiences!

Medical Excess

Explorer's Platinum policy comes with a medical excess of £75.00. This means that in the unfortunate event of a medical claim, you will need to pay this amount out of pocket before the coverage begins. While it's always best to avoid medical emergencies altogether, this coverage ensures you're protected, providing peace of mind.

Personal Possessions and Baggage Cover

Have you ever worried about your baggage being damaged, lost, or stolen during your travels? With Explorer's Platinum policy, fret no more! This plan offers an impressive cover limit of £2,000.00 specifically designed to protect your personal possessions and baggage. So, go ahead and pack those brand new sunglasses or that valuable camera with confidence!

Cancelling Before Travel Cover

Life is unpredictable, and sometimes you may need to cancel your trip before you even embark on it. With the Platinum policy, Explorer provides a generous cover limit of £5,000.00 for such cases. This means you won't lose out financially if unexpected circumstances force you to change your plans.

Emergency Medical Cover and Repatriation

The worst always seems to happen at the most unexpected moments. In the event of an injury or illness during your trip, the Platinum policy offers emergency medical cover and repatriation up to an astonishing £10,000,000.00. No matter where you are in the world, this coverage ensures you receive the necessary treatment and helps you get back home if required.

Mental Health Cover

Mental health is just as important as physical health, especially when you're away from home. With Explorer's Platinum policy, you'll find yourself covered in case any new mental health problems arise during your trip. This is a crucial aspect of travel insurance that ensures you're protected on all fronts.

Personal Money

Losing your personal money during your holiday can be a nightmare. However, Explorer recognizes this concern and offers coverage up to £500.00 for any lost or stolen money. You can now explore destinations worry-free, knowing there's financial support in case the unexpected occurs.

Combined Passport & Travel Cover

We all know how frustrating it can be to lose your passport while traveling. But with the Platinum policy, getting a new passport is stress-free. Explorer covers the cost of obtaining a new passport, including any expenses associated with traveling to retrieve it, up to £150.00.

Cutting Trip Short Cover

Sometimes circumstances may require you to cut your trip short. If that ever happens, you can count on Explorer's Platinum policy. It provides coverage up to £5,000.00 for any pre-booked flights and hotel cancellations, ensuring you're not left out of pocket.

Abandoning Your Trip Cover

Delays happen, and sometimes they result in having to abandon your trip altogether. With Explorer's Platinum policy, you're covered for such scenarios. In the unfortunate event that you're forced to abandon your trip due to a long delay, the policy offers coverage up to £5,000.00 to get you back home.

Natural Disaster Relocation Cover

Nature can surprise us with unexpected catastrophes. In case you find yourself amidst a natural disaster, Explorer's Platinum policy has got you covered. It provides support for relocation costs, ensuring your safety and well-being come first.

Maximum Trip Duration

Planning a long getaway? Explorer Travel Insurance understands your love for extended vacations. With their Platinum policy, you can enjoy trips up to 45 days in duration while remaining fully covered. So go ahead and savor those extra days of relaxation!