ERGO Travel Insurance Review

The experts say:

What ERGO customers are saying right now:

The Good

• ✅Quick & easy process to purchase insurance
• 😊Good cover at a great price
• 🙂Efficient and friendly communications
• 🤝Spoke with a lovely customer service representative
• 🥳Settled claim within a week

The Bad

• 🤬Terrible customer service when making a claim
• 🤯Refusing to cover cost of onward journey after a missed connection due to signal failure
• 😡Taking over 12 months to pay out and changing their argumentation to avoid doing so

ERGO customer reviews summary

ERGO travel insurance is a reliable and convenient option for those looking for a stress-free experience. Customers report that the process of buying their policy was quick and easy with competitive prices and good coverage. Despite this, customers have experienced issues when making claims, with some not receiving a response or the full amount due to them. Overall, ERGO travel insurance is an average option providing necessary cover but with a potentially frustrating customer service experience. Score: 6/10