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Coverwise Travel Insurance Review

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Everything you need to know before you buy travel insurance from Coverwise!

The experts say:

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Coverwise's Platinum travel insurance plan is a great choice for those who want to feel secure when they travel abroad. Not only does it come with a generous £6,000 cover limit in case you need to cancel your trip, but it also offers up to £3,500 in protection against lost, stolen or damaged personal possessions and baggage. Best of all, there's no medical excess whatsoever! It's no wonder that Coverwise's Platinum plan has achieved a prestigious 5-star rating from Fairer Finance - you really can't go wrong with this one. But do Coverwise travel insurance customers think it's any good? Read on to find out.

What Coverwise customers are saying right now:

The Good

  • ✅ Easy to set up and navigate
  • 😃 Very helpful advisors
  • 🙂 Quick response times
  • ❤️ Good customer service
  • 🤩 Made the process of taking out insurance easy

The Bad

  • 😡Very slow and unreliable claims process
  • 😡High premium increases despite no changes to policy or drivers
  • 😡Poor customer service and lack of duty of care towards customers
Read more customer reviews of Coverwise

Coverwise customer reviews summary

Coverwise travel insurance is a mixed bag, offering both ease of use and competitive prices when signing up, but lacking in customer service when it comes to making claims. While some customers have had positive experiences with Coverwise's customer service and efficient setup process, others have been left frustrated by the lack of response when attempting to make a claim. Overall, Coverwise provides an easy way to purchase travel insurance - as long as you don't need to make a claim. Score: 6/10

Is Coverwise one of this year's Top 10 travel insurance companies?

Frequently Asked Questions about Coverwise

Does Coverwise cover Covid-19?

Yes – in fact Coverwise provides enhanced cover for claims relating to COVID-19.

In summary: you're covered if you need to cancel your trip because you catch Covid before setting off, or because you're told to self-isolate. You're also coverd for medical claims related to Covid while away (as long as the Foreign Office didn't specifically warn against going to your destination. What's more, the cover extends to "reasonable additional transport and/or accommodation expenses up to the standard of your original booking".

Finally, Coverwise also includes cover in case you need to return home early because of a close relative getting ill with Covid back home. You can read more on the Coverwise website.

Who is Coverwise Travel Insurance underwritten by?

Coverwise is underwritten by Inter Partner Assistance S.A., which is part of AXA – one of the world's largest insurance companies with over $1oo billion in revenue.

Can you cancel Coverwise Travel Insurance?

As with all insurance products, you have a right to cancel your Coverwise policy and receive a full refund within the statutory 14-day cooling off period. You can also cancel after the end of the cooling-off period, but Coverwise's terms and conditions state that they will not refund you any of the premium you have paid if you do.