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Big Cat Travel Insurance Review

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Everything you need to know before you buy travel insurance from Big Cat!

The experts say:

Big Cat specialises in insurance for backpackers and adventure travellers, and its Premier policy offers a comprehensive coverage of up to £5,000 when cancelling before travel. It also offers protection for personal possessions and baggage with a cover limit of £2,000, and has a relatively low excess payable on medical claims of just £50. Many sports and activities are covered as standard, and it's easy to add cover for higher-risk things like bungee jumping and high-altitude trekking. All in all, this is a good package for travellers looking for cover, and Fairer Finance has given it a solid 3-star rating. But do Big Cat's customers think it's any good? Read on to find out.

What Big Cat customers are saying right now:

The Good

  • 🤩 Quickly resolved claims
  • 😌 Straightforward process
  • 😊 Helpful staff
  • 🤗 Offered insurance for preexisting conditions
  • ✅ Provided the perfect policy at a great price

The Bad

  • 😰Misleading information regarding partial refund
  • 🤯Ignored customer emails
  • 🤬Took a year to deal with claim and added immense stress
Read more customer reviews of Big Cat

Big Cat customer reviews summary

Big Cat travel insurance has been a hit with customers for its competitive rates and reliable customer service. From offering cover for an annual trek to covering one-way trips, Big Cat has delivered on its promise of providing peace of mind to all its customers. While some have raised concerns about slow response times and miscommunication on claims, the majority of customers have praised the company's personal approach and affordability. All in all, Big Cat travel insurance is a great option for those looking to stay covered while they explore the world. Score: 8/10.

Is Big Cat one of this year's Top 10 travel insurance companies?

Frequently Asked Questions about Big Cat Travel Insurance

Can you come back home during a trip if you have Big Cat Travel Insurance?

Yes, if you buy single trip travel insurance from Big Cat, as long as the duration of your policy is longer than 4 months, you can head home to visit friends or family as many times as you like 👌.

Who underwrites Big Cat Travel Insurance?

Big Cat's policies are underwritten by different parts of Allianz Group, one of the world's largest insurance companies, with its HQ in Munich, Germany. Specifically, AWP P&C SA does the underwriting, while policy administration in the UK is handled by Allianz Global Assistance, itself a trading name of AWP Assistance UK Ltd 🏦.

Deep-dive into Big Cat Premier policy features

Big Cat's Premier policy is designed with the intrepid traveller in mind. Let's take a closer look at the key features that make this policy a roaring success:

Medical Excess: With a modest £50 medical excess, Big Cat ensures that you won't be left to bear the financial burden in case of any medical emergencies during your trip. Your well-being is their top priority.

Personal Possessions and Baggage: Imagine the heartache of losing your luggage or having your personal possessions damaged or stolen. Big Cat has you covered with a cover limit of £2,000, providing you with the peace of mind to enjoy your journey worry-free.

Emergency Medical Cover and Repatriation: Accidents and injuries can happen anywhere, even when you're far from home. Big Cat's Premier policy offers an impressive cover limit of £10,000,000 for emergency medical treatments and repatriation needs. Your safety is paramount to them.

Mental Health Cover: Big Cat understands that mental health is just as crucial as physical health. That's why their Premier policy includes coverage for new mental health problems that arise during your trip.

Optional Add-Ons: Cruise and Winter Sports

With their Premier policy, Big Cat offers a comprehensive coverage package that will leave you purring with peace of mind. But that's not all - they also have optional add-ons for cruises and winter sports, ensuring that no matter where your travels take you, Big Cat has got you covered.

Cruising with Confidence

For those setting sail on a cruise, Big Cat's Missed Port Departure cover limit of £300 ensures that you can catch up with your cruise if you miss the initial departure. Additionally, they provide coverage for Cabin Confinement (£500), Timetable/Itinerary Changes (£750), and Unused Excursions (£500). Bon voyage, adventurers!

Winter Sports Protection

If your upcoming trip involves hitting the slopes, Big Cat offers a selection of winter sports add-on covers that will keep you protected in the snow. Their ski equipment coverage includes both owned (£600) and hired equipment (£300), with a single item limit of £300. They even cover piste and avalanche closures, helping you overcome any financial bumps on your skiing journey.